|
Remote Support - Key Features
|
Remote Desktop Control
You can remotely take control of your customer's desktop to provide service just as if you were sitting at their computer. |
|
Instant Invitations
Invite your customer using his email ID and a link to join the support session will be sent to your customer. |
|
|
|
Live Chat
Chat in real time with your customers through the integrated Zoho Chat, instead of staying on the phone the whole time.
|
|
Full Screen View
You can view your customer's desktop in full screen using different viewing options: Full screen, Auto-fit, and Zoom. |
|
|
|
One-Click Session Start
Save time by starting your support sessions in just one click and start supporting your customers quickly. |
|
SSL Support
Works well behind any proxy. Secure data encryption and transmission using SSL. |
| |
|
|
